Security of funds and user information is our top priority. Our security team is continually improving our end-to-end security measures, improving auditing processes, and reducing the 'attack surface' of our infrastructure. Please note that we cannot disclose too many details of the security measures implemented on the platform for security and proprietary reasons.
User Account Protection
Some of the security measures highlighted below are in place by default, and others can be activated based on the security level you need.
Two-factor authentication (2FA)
Add an extra layer of security to your account and protect sensitive operations such as edit password, security setting, generating API keys, and withdrawal. Configure two-factor authentication using Google Authenticator.
Keep Session Alive
When a session becomes inactive, it will time out in 30 minutes and you will be logged out.
Each login to a user’s account is saved and can be personally audited.
Advanced API key permissions
Create API keys with advanced read/write permissions on a per-feature basis.
Blockchain Assets Storage
The overwhelming majority of system funds are stored in offline, cold wallets. Only approximately 0.5% of blockchain assets are accessible in hot wallets for day-to-day platform operations. As an added protection, the cold wallets are not available from the platform or the platform servers. The funds in offline cold storage require manual intervention by several members of our management to access.
Our servers network is protected using always up-to-date software and the best possible practices.
Automatic backup of the database once a day
Once a day, the database of the platform is backed up, encrypted and compressed as an archive.
Duplication of backup data automatically
As soon as a new backup is ready (database, log files), it is sent to others servers in several physical locations.
Protection from DDoS attacks
We are protected by automatic Distributed Denial of Service protection to ensure that trading cannot be halted by outside attacks.